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2014

Are you staying on top of the fraudster’s game?

opinion
16 April 2025

With 2013 seeing a further increase in online payment fraud, maintaining consumer confidence in payment products is essential and has become that little bit more challenging. In a world of ever larger transaction volumes, the attraction for criminals is obvious. And with fraudsters often apparently one step ahead of the systems put in place to stop them, it is down to the constant vigilance of the payment industry to monitor the latest fraud threats and take suitable action to protect their customers’ payment data.

One example of this is around the spate of scams involving open loop prepaid cards. These cards, which had originally been thought fraud-proof, in part due to funds on the cards being the responsibility of the customer rather than the card issuer, have been used on a number of occasions to steal millions of dollars in surprisingly short amounts of time.

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Striking the right balance between lost revenue and losses from fraud

opinion
05 March 2025

A recent report suggested that the revenue lost from genuine transactions that were declined because of over-sensitive fraud management technologies amounts to a staggering $40 billion globally per year (http://cardnotpresent.com/news/default.aspx?id=2661).

A statistic that is even more startling when taking into consideration that actual total online fraud losses in 2012 amounted to approximately $4.2 billion (The Nilson Report, issue no. 1023, page 6), around one tenth of the suggested revenue lost from declined transactions.



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